How we handle, protect, and respect your personal data—including cookies, privacy choices, and statutory rights under Hong Kong law.
Effective Date: 25 August 2026
Entity: Foxworth Services Limited trading as Foxworth Institute
This Privacy Policy explains how Foxworth Institute collects, uses, and protects your personal data when you visit our website, enroll in our online courses, or book private sessions. We are committed to maintaining the highest standards of data privacy, safety, and transparency in accordance with Hong Kong’s Personal Data (Privacy) Ordinance (Cap. 486) [PDPO] and applicable international privacy standards.
1. Who We Are
This Privacy Policy is issued by Foxworth Services Limited trading as Foxworth Institute (“we,” “us,” or “our”), operating the Intimacy Insights platform under the Foxworth Institute brand.
Registered Address: 2F/12 Sun Lung Wai, Mui Wo, Hong Kong SAR
Jurisdiction: Hong Kong SAR
Privacy Contact: Mary Foxworth
Email: connect@foxworthinstitute.com
2. What Personal Data We Collect
We collect only the personal data necessary to deliver our services securely and effectively:
Account & Purchase Information: Name, email address, and order details collected when you register or purchase a course.
Inquiries & Communications: Name, email address, and message content submitted via contact forms or direct email.
Feedback & Support Inquiries: Information, course feedback, or consultation details provided voluntarily when reaching out for customer support or submitting a 30-day refund request.
Course & Video Interaction: Activity logs and lesson completion data required to deliver signed video playback and track learning progress.
Technical & Analytics Data: Page views, device/browser details, and software error logs used strictly to maintain platform stability.
Private Session Data: Sensitive personal information voluntarily shared during private consultations, managed under strict professional confidentiality protocols.
3. Cookies & Tracking Technologies
Cookies and local storage help our platform function safely. We categorise these as follows:
Strictly Necessary: Essential authentication tokens (keeping you securely signed in) and editorial preview tools. These cannot be disabled.
Preference Storage: A lightweight local storage item that remembers your cookie banner choice.
Promotional Display: A first-party cookie (foxworth-popup-seen) that remembers you have already been shown a promotional offer, so it is not repeated on every page. It stores a single marker for 14 days and is not used for tracking.
Analytics (Optional): Privacy-focused analytics (via PostHog) used to optimise performance and diagnose bugs. These are only activated if you explicitly opt-in via our cookie banner.
Managing Your Preferences: You may adjust or withdraw your consent at any time via the Cookie Preferences link in our website footer. We also respect Global Privacy Control (GPC) signals broadcast by your browser, automatically treating them as an opt-out.
4. How We Use Your Data & Legal Grounds
We process your personal data under the following framework:
Service Delivery & Account Management (Contract Execution): To process course purchases, manage account credentials, deliver video content, process eligible refunds under our 30-day guarantee, and provide access to purchased modules or private sessions.
Continuous Improvement (Legitimate Interests): To review feedback provided during refund requests or support inquiries in order to refine our learning materials and customer experience.
Legitimate Interests & Platform Security: To safeguard our site, troubleshoot technical issues, and respond to institutional or individual inquiries.
Consent: For optional analytics tracking and newsletter subscriptions, which you may revoke at any time.
5. Sensitive Topics & Privacy Protection
Our work encompasses intimacy, trauma-informed recovery, and safeguarding. We recognise that exploring these materials is deeply personal.
We never build advertising profiles based on your browsing habits, nor do we sell, rent, or share your browsing history with third-party advertisers.
6. Age Guidance & Children’s Privacy
Foxworth Institute is dedicated to online safety and responsible content delivery:
Adult Learning Platform (18+): Our paid online courses, specialised adult intimacy modules, and private consultations are designed strictly for mature audiences aged 18 and older. We do not knowingly collect or solicit personal data from individuals under 18 through these adult services.
Free Foundational Resources: Minors under 18 may access our freely available foundational modules (such as our free course on Consent and Boundaries) only with the knowledge, involvement, and consent of a parent or legal guardian.
If you believe a minor has registered for an adult course or submitted personal data without parental authorisation, please contact us at connect@foxworthinstitute.com for immediate data erasure.
(Note: Safeguarding Services conducted in schools or academic settings operate under separate institutional contracts and dedicated frameworks.)
7. Data Security & Retention
We implement robust administrative, technical, and physical safeguards to protect your personal information against unauthorised access, loss, or misuse.
In accordance with Hong Kong Data Protection Principles, we retain personal data only for as long as necessary to fulfil the original purpose of collection or to satisfy statutory legal, accounting, and tax obligations (typically up to 7 years for financial records). Once no longer required, data is securely erased or anonymised.
8. Third-Party Service Providers
We engage trusted service providers to run our operations securely. These providers process data strictly on our behalf under contractual confidentiality obligations:
Under the Personal Data (Privacy) Ordinance, you have the statutory right to:
Ascertain whether we hold personal data about you.
Request access to a copy of your personal data (Data Access Request).
Request the correction of any inaccurate personal data (Data Correction Request).
Direct Marketing Communications:
We will only send you promotional updates or newsletters if you have explicitly opted in. You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in the email footer or by contacting us directly. (Essential transactional emails regarding account access, course delivery, or refund processing will continue to be sent.)
International Visitors (GDPR / UK GDPR)
If you reside in the European Economic Area (EEA) or the United Kingdom, you may have additional statutory rights, including the right to request erasure ("right to be forgotten"), restriction of processing, data portability, or to lodge a complaint with your local data protection authority.
Exercising Your Rights: To submit a data access, correction, or erasure request, please email Mary Foxworth at connect@foxworthinstitute.com. We respond to all verified requests within statutory timeframes (within 40 days for HK PDPO requests).
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or platform operations. Revisions will be indicated by the Effective Date at the top of this page.
11. Contact Us
For any privacy-related questions, feedback, or data requests, please contact:
Foxworth Institute
Email: connect@foxworthinstitute.com
Address: 2F/12 Sun Lung Wai, Mui Wo, Hong Kong SAR
